Can't sign in?

• Forgot your password: use "Forgot?" on the sign-in page, or "Email me a sign-in code".
• Lost the phone with your authenticator app: sign in with one of your recovery codes.
• "Sign-in is paused": someone tried many wrong passwords, so password sign-in rests for 30 minutes. Email codes and Google still work.
• "Access is blocked": our security system saw unusual activity from your network or device. Most blocks lift on their own and the message says when.

If none of this helps, talk to a person from the help button.